Privacy Policy

This Privacy Policy ("Policy") is issued by trisula88 ("trisula88", "we", "us", "our"), the operator of the online gaming platform accessible at https://trisula88.cam. It describes our practices with respect to the collection, use, storage, and disclosure of personal data obtained from individuals ("User", "you", "your") who register for and use the trisula88 platform, including all associated websites, mobile interfaces, and services.

trisula88 recognises that the protection of personal data is both a legal obligation and a fundamental aspect of our relationship with our players. This Policy is intended to be transparent, accessible, and written in plain language so that you always understand exactly how your information is handled.

By registering an account on trisula88, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must refrain from using the platform and close any existing account.

For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them below:

• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly, including name, identification number, contact details, financial data, and online identifiers.
• "Processing" means any operation performed on personal data, including collection, recording, storage, organisation, adaptation, retrieval, consultation, use, disclosure, dissemination, restriction, erasure, or destruction.
• "Data Controller" refers to trisula88 in its capacity as the entity that determines the purposes and means of processing personal data.
• "Data Processor" refers to any third party that processes personal data on behalf of trisula88, acting under our instruction and bound by data processing agreements.
• "KYC" means Know Your Customer — the mandatory identity verification process required for regulatory compliance and responsible gambling purposes.
• "Cookies" means small text files placed on a user's device by a website to store session information, preferences, and usage data.
• "Third-Party Service Providers" refers to companies that assist trisula88 in delivering services, including payment processors, fraud detection vendors, and analytics providers, all of whom are contractually bound to handle data in accordance with this Policy.

trisula88 collects personal data in the following categories, limited to what is necessary for the purposes described in this Policy:

• Full legal name as it appears on your government-issued identification document
• Date of birth (for 21+ age verification purposes)
• Malaysian MyKad number, passport number, or equivalent national identifier
• Registered email address
• Mobile phone number
• Residential address (city, postcode, state within Malaysia)

• Bank account details or e-wallet identifiers (Touch 'n Go, Boost, GrabPay) used for deposits and withdrawals
• Transaction history — deposit amounts, withdrawal amounts, dates, and reference numbers in MYR
• KYC verification documents — copies of MyKad, passport, or proof of payment method ownership
• Cryptocurrency wallet addresses where applicable (BTC/USDT transactions)

• IP address and approximate geolocation data
• Device type, operating system, and browser version
• Session timestamps, pages visited, and features accessed on the platform
• Game activity logs — game titles, wager amounts, outcomes, and round IDs
• Login history and authentication events

• Records of support interactions via live chat, email, or other communication channels
• Feedback, complaints, and dispute records submitted to trisula88
• Marketing preferences and communication opt-in/opt-out status

trisula88 collects personal data through the following mechanisms:

• Direct collection: Information you voluntarily provide during account registration, KYC submission, deposit or withdrawal requests, and support interactions.
• Automated collection: Technical and usage data collected automatically through cookies, server logs, and analytics tools as you interact with the platform.
• Payment providers: Transaction confirmation data received from payment processors including DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, and RHB Bank during the processing of deposits and withdrawals.
• Identity verification services: Data received from third-party KYC and fraud prevention services engaged to verify the identity of registered users.
• Third-party game studios: Game activity logs generated by licensed game providers whose titles are accessible via the trisula88 platform.

trisula88 processes personal data solely for the following defined purposes:

trisula88 processes personal data on the following legal grounds, each of which applies to specific processing activities as detailed in Section 5:

• Contractual necessity: Processing required to perform our contractual obligations to you, including operating your account, processing your MYR deposits and withdrawals, and delivering the services you have signed up for.
• Legal obligation: Processing required to comply with applicable laws and regulations, including anti-money laundering (AML) requirements, age verification obligations, and regulatory reporting duties.
• Legitimate interest: Processing carried out in the legitimate interests of trisula88, such as fraud prevention, platform security, service improvement, and responsible gambling monitoring — provided these interests are not overridden by your fundamental rights.
• Consent: Processing based on your freely given, specific, and informed consent — principally for the receipt of marketing communications and promotional offers. You may withdraw this consent at any time without affecting the lawfulness of prior processing.

trisula88 does not sell, rent, or commercially transfer your personal data to third parties. We share data only in the following strictly defined circumstances:

Transaction data is shared with our payment processing partners — including operators of Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and RHB Bank — solely to facilitate the processing of your deposits and withdrawals. These partners are contractually bound to process your data only for payment fulfilment purposes.

For the purpose of KYC compliance and fraud detection, identity data may be shared with licensed third-party verification service providers operating under strict data processing agreements with trisula88.

Game activity data may be transmitted to licensed game studio providers to facilitate gameplay, resolve technical disputes, and maintain audit logs in accordance with fair-play requirements.

trisula88 may disclose personal data to regulatory bodies, law enforcement agencies, or judicial authorities where required to do so by applicable law, court order, or regulatory directive. Such disclosures will be made to the minimum extent necessary to satisfy the legal requirement.

In the event of a merger, acquisition, or sale of trisula88's business assets, personal data held by trisula88 may be transferred to the acquiring entity as part of the transaction, subject to equivalent privacy protections being maintained by the successor entity.

trisula88 retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account data: Retained for the duration of your active account relationship with trisula88, plus a minimum of five (5) years following account closure, for audit and dispute resolution purposes.
• Transaction records: Financial transaction logs are retained for a minimum of seven (7) years in accordance with standard anti-money laundering record-keeping requirements.
• KYC documents: Identity verification documents are retained for a minimum of five (5) years following the end of the account relationship.
• Communications records: Support interaction records are retained for a minimum of three (3) years from the date of the interaction.
• Marketing preferences: Retained until you withdraw consent or request deletion, subject to any overriding legal retention obligation.

Following the applicable retention period, personal data will be securely deleted or anonymised so that it can no longer be attributed to a specific individual.

trisula88 uses cookies and similar tracking technologies to ensure the proper functioning of the platform, improve your user experience, and gather analytics data for service improvement purposes.

• Strictly Necessary Cookies: Essential for the platform to function correctly, including authentication, session management, and security features. These cookies cannot be disabled without disrupting platform functionality.
• Functional Cookies: Used to remember your preferences, such as your selected language settings and game display preferences, to provide a more personalised experience.
• Analytics Cookies: Used to collect aggregated, anonymised data about how users interact with the platform — including page visit frequency, session duration, and feature usage — to help us improve the service.
• Security Cookies: Used to detect and prevent fraudulent activity, verify account authenticity, and protect the integrity of the platform.

trisula88 does not use third-party advertising cookies or behavioural advertising technologies to target you with external advertisements.

You may manage cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the platform. For further guidance on managing cookies in your specific browser, refer to your browser's help documentation.

trisula88 implements and maintains a comprehensive set of technical and organisational security measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and the trisula88 platform
• AES-256 encryption for personal data and financial records stored in our databases
• Two-factor authentication (2FA) for account access and sensitive account operations
• Role-based access controls ensuring that trisula88 staff can only access personal data to the extent required by their specific job function
• Regular penetration testing and vulnerability assessments conducted by independent security professionals
• Dedicated security operations monitoring for real-time threat detection and incident response
• Secure data centre infrastructure with physical access restrictions

Whilst trisula88 employs industry-standard security measures, no system can guarantee absolute security. You play an important role in protecting your account by maintaining the confidentiality of your login credentials and reporting any suspicious account activity immediately.

As a trisula88 player whose personal data we hold, you are entitled to the following rights, exercisable by submitting a written request to our support team:

• Right of Access: You may request a copy of all personal data trisula88 holds about you, together with information on how it is being used.
• Right to Rectification: Where you identify inaccuracies in your personal data, you may request correction. Minor updates (e.g., contact number, email address) can be made directly via your account settings.
• Right to Erasure ("Right to be Forgotten"): You may request that we delete your personal data. This right is subject to our legal retention obligations; data required for AML compliance or ongoing dispute resolution cannot be erased early.
• Right to Restrict Processing: You may request that we pause the processing of your personal data while a dispute or correction request is being resolved.
• Right to Data Portability: Where technically feasible, you may request your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You may object at any time to the processing of your personal data for direct marketing, profiling, or where processing is based on our legitimate interests.
• Right to Withdraw Consent: Where processing is based on your consent (e.g., marketing emails), you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing undertaken prior to withdrawal.

All rights requests will be acknowledged within 3 business days and addressed within 30 days of receipt. In cases of complex or high-volume requests, we may extend this period by an additional 60 days, with notification provided to you of the extension and its reasons.

To submit a rights request, please contact trisula88 via 24/7 live chat or email as described in Section 15 of this Policy.

The trisula88 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21.

Age verification is a mandatory requirement as part of the account registration and KYC process. Where trisula88 discovers that personal data has been collected from an individual who is below the minimum age threshold, we will immediately close the associated account, delete or return any deposited funds as appropriate, and permanently erase all personal data associated with that account.

trisula88 may send you promotional communications — including bonus offers, new game announcements, and loyalty programme updates — by email or in-platform notification, where you have provided your consent to receive such communications during or after registration.

You may opt out of receiving marketing communications at any time by:

• Clicking the unsubscribe link contained in any marketing email
• Updating your communication preferences within your account settings
• Submitting a written opt-out request to our support team

Opting out of marketing communications does not affect the delivery of transactional communications — such as withdrawal confirmations, account security alerts, and KYC requests — which are sent as a necessary part of managing your account.

trisula88 does not share your contact details with external advertisers or marketing networks for the purpose of third-party direct marketing.

trisula88 reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, platform features, applicable law, or regulatory requirements.

Where amendments are material — that is, where they significantly affect how we collect or use your personal data — we will provide you with advance notice by email to your registered address and/or by displaying a prominent notice on the platform for a minimum of 14 days prior to the changes taking effect.

Minor or non-material amendments (such as typographical corrections or clarifications that do not change the substance of our practices) may be made without prior notice, with the effective date updated accordingly at the top of this page.

Your continued use of the trisula88 platform following the publication of an updated Privacy Policy constitutes your acceptance of the revised terms. We recommend reviewing this page periodically to stay informed of our current data protection practices.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by trisula88, please contact us through the following channels:

• 24/7 Live Chat: Available directly within the trisula88 platform — the fastest channel for most account and data queries.
• Email: [email protected] — for formal written data subject requests, privacy complaints, and document submissions. Please note: this email address is displayed as plain text only and is not a clickable link.

When submitting a data-related request, please indicate clearly whether your query relates to a Right of Access, Rectification, Erasure, or another specific right, so that your request can be routed to the appropriate team without delay.

trisula88 is committed to addressing all privacy enquiries promptly and in good faith. We aim to acknowledge all written privacy requests within 3 business days of receipt.